Supported Products
| Operating Systems | ||
| Microsoft® Windows® family of operating systems | Microsoft® Windows® XP Home Edition Microsoft® Windows® XP Professional Edition Microsoft® Windows® XP Media Center Edition Microsoft® Windows® Vista | |
| Hardware | ||
| Pre-purchase consulting Hardware installation support and troubleshooting Hardware failure troubleshooting |
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| Peripheral equipment | ||
| Printers Scanners Multifunctional devices Digital cameras and camcorders Flash drives and memory cards PDA and handheld devices Purchase consulting |
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| Networking | ||
| Network setup and configuring Wired/wireless networks Internet connection sharing File and printer sharing |
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| Security and privacy protection | ||
| Spyware, hijackers, adware Viruses removal Configuration of security and privacy protection |
Norton Internet Security Avast McAfee Trend Micro PC-cillin Panda Antivirus Kaspersky Anti-Virus AVG Zone Alarm Sygate Agnitum Outpost Kerio Ad-Aware SpyBot Microsoft AntiSpyware WebRoot Spy Sweeper Spyware Doctor Adaware Away HijackThis |
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| Internet related software | ||
| Browsers E-mail clients Instant Messengers Download Managers |
Internet Explorer Netscape Navigator Opera MyIE2 Mozilla Firefox Maxthon Outlook Express Microsoft Outlook The Bat Incredimail Eudora Gmail ICQ Miranda SIM Trillian MSN Messenger AOL Messenger Yahoo! Messenger mIRC Windows Messenger FlashGet ReGet GetRight Download Accelerator Plus |
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| System maintenance and configuration | ||
| System check and optimization Timely back-up and system restore Troubleshooting system error messages Driver installation and update Assistance with administrative issues |
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| Office Products | ||
| Pre-purchase support How-to questions |
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Adobe Acrobat, Acrobat Reader, OpenOffice | |
| Popular software products | ||
| CD/DVD burning software | Ahead NERO, Roxio Easy CD Creator | |
| Multimedia | Windows Media Player, BS Player, Real Player, QuickTime, WinAmp, iTunes for Windows, WinDVD, PowerDVD | |
| Gaming | DirectX | |
| Image Viewers | ACDSee, IrfanView, Microsoft Image Viewer, XnView, The GIMP | |
| File compression utilities | WinZip, WinRAR, 7-zip, ZipOne | |
| File Managers | Total Commander, FAR manager, Moonlight Commander | |
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